Customer feedback tool using software that is able to gather feedback through the customer mapping process.

Provide customer feedback solutions to help companies find out what their customers really think. They can either provide surveys that generate high response rates or they can work with existing survey responses.

Enterprise-grade live chat software for website. It enables you to have a 360 degree view of your website visitors.

Provide customer experience management and brand reputation management for the automotive, retail, home builder, hospitality, and financial services markets.

Avanade are a Dynamics CRM consultancy created by Accenture and Microsoft in 2000 after both companies identified an unmet demand for a dedicated Microsoft systems integration provider.

Provider of hosted IVR, call center/contact center systems. Improve customer service & personalize the caller experience. Cloud-based system can be managed in real time, even from mobile devices.

Provides call center software in the cloud relieving businesses of the burden of installing and maintaining costly call center hardware, software, and telecom.

Adobe software and services revolutionize how the world engages with ideas and information; anytime, anywhere, and through any medium.

Live chat software and live help SaaS can help your company convert website visitors into customers.

Delivers the unique functionality you require to meet your customer relationship management (CRM) needs and the flexibility you demand to accommodate the unique ways you do business.

A Seattle user experience consulting firm specializing in usability testing, focus groups, eye tracking and other forms of customer experience research. Helps companies improve their online customer experience.

Live visitor tracking and live chat solutions for business web sites.

Works with businesses to integrate more sophisticated customer relationship management tools thereby improving the customer experience.

CRM consulting resources delivering current and relevant information on customer strategy and marketplace trends.

Enables Global 200 firms to increase revenues and profits by building advocacy and dramatically reducing customer defection.